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Courier Service Improvements for SYNLAB Land

  CitySprint provide a national coverage backed up by leading-edge technology, with 2500+ couriers equipped with GPS tracking devices so you can track your sample progress in real-time; a unique national service.

As part of SYNLAB’s continuous improvement, the leading edge technology that CitySprint utilises allows our customer’s business needs to be met.

The technology includes reporting, real-time job tracking and map location of couriers; time-stamped job audits; electronic proof of delivery and email and SMS tracking notifications.


As before, you will have access to a range of contact methods, all designed to help make the ordering of sample containers or pick-up of samples as efficient and hassle-free as possible:

  • Dedicated customer services team in Telford who will respond to your specific needs and requirements from 08.00 – 18.00 with out of hours support
  • Online ordering 24/7 via @mis
  • Via your SYNLAB Customer Services contact

From 2nd April 2013, new CitySprint telephone number: 0845 900 3800

*** New Drop-off Service now available***

Drop off facilities across the UK from Aberdeen to Plymouth covering the major conurbations, for further details please call your customer services contact at SYNLAB.